When resetting password, once you enter your username (that is your CPM number) a link will be emailed to you to reset the password. The default email address with LMS is the email that is associated with Microsoft Office 365.
E.g. If your MC number is 71214 then the email address given to you by Office 365 will be in the form email@example.com. The password to login to fore mentioned email account is the password that you use in computers at ITRC labs.
But if you have changed the email address in LMS to any of your private email addresses, make sure to check the relevant email address for the password reset link because the LMS will email it to the address that is currently associated with your account.
Faculty LMS Administrator
For further clarification contact me via firstname.lastname@example.org before 18th Jan 2020