Q1: I forgot my LMS password. How can I log-in?
Answer: LMS has an automatic password recovery process. Kindly follow the steps below to recover your password.
Step 01 - Select the “Lost password” option on the sign-in screen. A window will appear on which you must enter your LMS Username or email address.
Step 02 - Enter your LMS Username (Your Username is your CPM number)
Step 03 - Then click the search button.
Step 04 - Then click the continue button. LMS will then automatically email you a link to change the password.
Step 05 - Login to your Microsoft 365 email account and go to the Outlook application to access the email which contains the LMS password reset link.
- Username to access the Microsoft 365 account - MC_Number@mgt.sjp.ac.lk (E.firstname.lastname@example.org)
- Password - The password you use to login to the computers at ITRC
Note : If you have configured the LMS email address to a personal email then check the personal email for the password reset link. Check the SPAM folder of your email account if the reset link is not received to your inbox.
Q2: I forgot my password and clicked on the “Lost password” link on the sign-in screen but a link to reset the password was never emailed to me.
Answer: Contact the LMS Administrator (email@example.com) to make sure your email address is listed in your LMS profile.