This is a compulsory course for all students. Its objective is to provide students with the theoretical knowledge required to carry out a research study in the operations/technology management area. Quantitative as well as qualitative research methods are discussed under this course. Using selected examples, this course introduces students to a variety of ways of conducting research in Operations/ Technology Management. At the end of this course the students will have the ability to conduct a research study from the start to the end. During the course the students will develop a research/project proposal. The topics included in this course are fundamentals of research design, survey design, sample design, data input, statistical analysis and writing the research report. Students learn how to use statistical techniques and statistical software such as SPSS to analyze data